We offer free shipping and returns on all orders within the Benelux.

Returns are the responsibility of the customer.

• Belgium and the Netherlands: 1 to 2 working days
• All other countries : 3 to 5 working days

However, this delivery period is indicative and we cannot offer any guarantees.

We strive to deliver our products worldwide . leselles ships to several countries around the world.

Yes, we provide tracking numbers for all orders. Once your order has shipped, you will automatically receive an email with the tracking number, which you can use to track the progress of your shipment.

You must create a return via your account via Return form . That then comes in, it is approved by Liesbet and then they receive the information it needs. The customer can then purchase a label via the site. That
would be a link with MyParcel -> would now still be manual. The customer therefore pays for the return himself.
An additional 3 will be charged if more than 6 items are returned.

Exchange is possible! Returning or exchanging an item is easy! Simply follow our returns policy and return the item in its original condition. If you would like to exchange, please indicate which item you would like to receive instead. Once we receive the returned item, we will send the new items to you. Please note that reshipping costs and any additional charges may apply.

Products on sale cannot be returned. To be eligible for a return or exchange, items must be returned in their original condition, including the label. They must not have been worn. The original shipping bag can be reused.

Yes, shipping costs will be charged for returns or exchanges. For more than 6 pieces, an additional amount of 3 euros will be charged as a contribution to sustainability.

We offer the following payment methods:

• Visa
• MasterCard
• Maestro
• C.B
• Bancontact
• iDEAL
• Sofort
• KBC/CBC
• Belfius
• Klarna Pay Later
• SEPA transfer
• Apple Pay

Of course! At eselles we ensure that all payments are processed securely and that our customers' personal data is protected at all times.

You can check the status of your order by logging into your account or checking your emails.

If you were redirected to the ' Thank you' page after placing your order, it means that your order has been successfully received.

Once payment has been processed, you will receive an order confirmation to the email address you provided at checkout. Tracking information will be sent on the first business day after the order is placed.

Please contact our customer service as soon as possible via info@leselles.be to change or cancel your order.

If you were taken to the "Thank You" page after submitting your order, it was successfully received. Once payment has been processed, you will receive an order confirmation to the email address you provided at checkout. Tracking information will be sent on the first business day after the order is placed. As a nice extra, you get a free tote bag with every online order.