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Delivery & Return
- Free shipping from €25 onwards within the Benelux. In the case of an order of less than €25, you pay €4,95 shipping costs. For shipments outside the size or weight is a shipping cost calculated.
How to return a Les Elles Product ?
Consumers who purchase products via our webshop are entitled by law to return the item within 14 days. LesElles bvba will refund the purchase price, excluding shipping costs, under the following conditions:
- The return deadline of 14 days is respected, this deadline is calculated from the date of delivery to the customer of the purchased goods.
- The product packaging has not been opened and the product is undamaged.
- Only those goods returned will be refunded.
- If the consumer receives a damaged product, proof must be submitted on the day of receipt by means of a dated photograph. This photograph can be sent to: firstname.lastname@example.org".
- The consumer must enclose the Packing Slip with the goods being returned.
- If the return shipment meets all conditions, LesElles bvba will refund the customer’s purchase amount within 14 days of receipt of the goods.
- When returning products, the items should be sent in the original condition and packaging and at the consumer’s own risk and expense to our return address:
Our return Address: